Frequently Asked Questions
Everything you need to know
Need assistance? The team at OtterFang has compiled comprehensive answers to some of the questions we get asked most often by our customers. If you can’t find what you're looking for or need further assistance, reach out anytime at otterfang1@gmail.com or DM us on Instagram @otterfang.
What is OtterFang?
OtterFang is a revolutionary new way to speed up your beer shotgunning process! Consisting of a "Fang," "Raft," and an interal spring, the OtterFang allows you to cut perfect squares in up to 5 12-oz. beer cans at the same time. It is a perfect for tailgates, parties, and anytime you want to shotgun!
What is the "skinny can insert"?
The "skinny can insert" is for those people who want to shotgun drinks that come in the tall skinny cans (think High Noon, Whiteclaw, Truly, etc.). Just slide the insert in and your skinny can will fit perfectly so your OtterFang can puncture its perfect hole.
What is your return policy?
Since these are custom products, returns are generally not accepted. However, if there is an issue with your product, reach out to our team and we will do whatever we can to make it right.
What payment methods do you accept?
We currently accept Venmo, PayPal, and Zelle. The method will be communicated upon ordering.
How long will it take to receive my order?
Depending on how long it takes to create your custom design, the design process may take up to one week. Then, the printing time is about 3 days. Finally, your order will be shipped. In total, it will take around 10 days once you initiate your order. This timeline is subject to change but will be communicated in advance.
What materials are used in the OtterFang?
The OtterFang is 3D printed using PLA plastic currently. There is also a metal spring inside the OtterFang.
How can I be featured?
Follow us on Instagram (@otterfang) and tag us in your photos and videos! Send them directly to us to be featured on our Instagram and the website!!